All patterns

So far, we’ve mapped around 150 services, covering everything from ‘register a birth’ to ‘report a pothole’. And we’ve identified seven common service patterns.

You can browse each pattern with examples of services that use them by following the links.

You can add your own services to this library and tell us what common patterns they use. There’s also an opportunity to provide extra details like what steps they include, what type of organisation they sit in or what type of life event they are part of.

Alternatively, if you want to amend or comment on existing services, you can email us directly at [email protected]

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14 filtered services

Clear
Service name
Patterns
Life events
Organisation
Apply for a mid-year school place
Patterns:
Apply for something
Life events:
Moving somewhere
Organisation:
County council
Apply for a school place - step 01: Find a school
Patterns:
Check something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Apply for a school place - step 02: Apply
Patterns:
Check something
Register for something
Apply for something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Apply for a school place - step 04: Get offer > Decide on offer
Patterns:
Tell something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Apply for a school place - step 05: Get onto waiting list
Patterns:
Check something
Request something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Apply for a school place - step 06: Request to apply to a school not on original application
Patterns:
Apply for something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Apply for a school place - step 07: Appeal decision > Submit appeal
Patterns:
Apply for something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Book Home Library service
Patterns:
Book something
Life events:
Moving somewhere
Being/becoming disabled
Organisation:
County council
Change of circumstances/moving - no longer need travel
Patterns:
Tell something
Life events:
Moving somewhere
Organisation:
County council
Check how, where and what to recycle
Patterns:
Check something
Life events:
Moving somewhere
Organisation:
County council
Find a recycling centre
Patterns:
Check something
Life events:
Moving somewhere
Organisation:
County council
Join the library
Patterns:
Register for something
Life events:
Moving somewhere
Organisation:
County council
Register for Council Tax
Patterns:
Apply for something
Life events:
Moving somewhere
Organisation:
District council, Borough council, City council, Unitary authority, London borough, Metropolitan borough
Report a repair
Patterns:
Tell something
Life events:
Moving somewhere
Organisation:
London borough
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