All patterns

So far, we’ve mapped around 150 services, covering everything from ‘register a birth’ to ‘report a pothole’. And we’ve identified seven common service patterns.

You can browse each pattern with examples of services that use them by following the links.

You can add your own services to this library and tell us what common patterns they use. There’s also an opportunity to provide extra details like what steps they include, what type of organisation they sit in or what type of life event they are part of.

Alternatively, if you want to amend or comment on existing services, you can email us directly at [email protected]

Add a new service

144 total services

Service name
Patterns
Life events
Organisation
Adult Social Care - apply for care and support
Patterns:
Apply for something
Life events:
Retiring
Being/becoming disabled
Organisation:
County council
Adult Social Care - apply to get support to buy aids and adaptations (over £1000)
Patterns:
Apply for something
Life events:
Retiring
Being/becoming disabled
Organisation:
County council
Adult Social Care - apply to get support to buy aids and adaptations (under £1000)
Patterns:
Apply for something
Life events:
Retiring
Being/becoming disabled
Organisation:
County council
Adult Social Care - check if I might need to pay for care
Patterns:
Check something
Life events:
Retiring
Being/becoming disabled
Organisation:
County council
Adult Social Care - register a sensory impairment
Patterns:
Apply for something
Life events:
Retiring
Being/becoming disabled
Organisation:
County council
Adult Social Care - self-refer to care support services
Patterns:
Apply for something
Life events:
Retiring
Being/becoming disabled
Organisation:
County council
Apply for a Blue Badge
Patterns:
Check something
Apply for something
Life events:
Being/becoming disabled
Organisation:
County council
Apply for a bus pass
Patterns:
Apply for something
Life events:
Retiring
Organisation:
County council
Apply for a course/music group
Patterns:
Register for something
Apply for something
Organisation:
County council
Apply for a flood grant - Property Level Resilience grant
Patterns:
Check something
Apply for something
Book something
Organisation:
County council
Apply for a licence to plant
Patterns:
Apply for something
Organisation:
County council
Apply for a mid-year school place
Patterns:
Apply for something
Life events:
Moving somewhere
Organisation:
County council
Apply for a new or extend a vehicle crossing or dropped kerb
Patterns:
Apply for something
Organisation:
County council
Apply for a school job
Patterns:
Register for something
Apply for something
Life events:
Finding a job
Organisation:
County council
Apply for a school place - step 01: Find a school
Patterns:
Check something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Apply for a school place - step 02: Apply
Patterns:
Check something
Register for something
Apply for something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Apply for a school place - step 04: Get offer > Decide on offer
Patterns:
Tell something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Apply for a school place - step 05: Get onto waiting list
Patterns:
Check something
Request something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Apply for a school place - step 06: Request to apply to a school not on original application
Patterns:
Apply for something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Apply for a school place - step 07: Appeal decision > Submit appeal
Patterns:
Apply for something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Apply for a school place - step 09: Cancel Appeal
Patterns:
Request something
Organisation:
County council
Apply for a Traffic Regulation Order
Patterns:
Apply for something
Life events:
Being/becoming disabled
Organisation:
County council
Apply for a watercourse consent
Patterns:
Apply for something
Pay for something
Organisation:
County council
Apply for childcare support fund for (community learning)
Patterns:
Apply for something
Life events:
Accessing further education
Having children
Organisation:
County council
Apply for disabled parking bay
Patterns:
Apply for something
Life events:
Being/becoming disabled
Organisation:
County council
Apply for financial support for community learning
Patterns:
Apply for something
Life events:
Accessing further education
Organisation:
County council
Apply for free early years and childcare for 2 year olds
Patterns:
Register for something
Apply for something
Life events:
Having children
Organisation:
County council
Apply for free school meals
Patterns:
Apply for something
Life events:
Starting/attending school
Organisation:
County council
Apply for funding via Explore Culture
Patterns:
Apply for something
Organisation:
County council
Apply for instrumental tuition
Patterns:
Apply for something
Organisation:
County council
Apply for learner support
Patterns:
Apply for something
Organisation:
County council
Apply for school clothing grants (exceptional grants)
Patterns:
Apply for something
Life events:
Starting/attending school
Organisation:
County council
Apply for school transport for post-16
Patterns:
Pay for something
Life events:
Starting/attending school
Organisation:
County council
Apply for school transport if over 16
Patterns:
Apply for something
Life events:
Starting/attending school
Organisation:
County council
Apply for school transport if under 16
Patterns:
Apply for something
Life events:
Starting/attending school
Organisation:
County council
Apply for SEND home to school transport
Patterns:
Apply for something
Life events:
Starting/attending school
Being/becoming disabled
Organisation:
County council
Apply for travel training (person with SEND)
Patterns:
Apply for something
Life events:
Being/becoming disabled
Organisation:
County council
Apply to be on waiting list for plot of land for Gypsies and Travellers
Patterns:
Apply for something
Organisation:
County council
Apply to hang seasonal decorations from a lampost
Patterns:
Apply for something
Organisation:
County council
Apply to take part in National Citizen Service programme
Patterns:
Register for something
Pay for something
Life events:
Finding a job
Organisation:
County council
As a carer, give feedback about Short Breaks service
Patterns:
Tell something
Life events:
Being/becoming a carer
Organisation:
County council
As a carer, refer a young carer
Patterns:
Tell something
Life events:
Being/becoming a carer
Organisation:
County council
Attend your citizenship ceremony
Patterns:
Book something
Pay for something
Life events:
Become a British citizen
Organisation:
County council
Become an apprentice
Patterns:
Register for something
Life events:
Finding a job
Organisation:
County council
Become a school governor
Patterns:
Apply for something
Life events:
Starting/attending school
Organisation:
County council
Become a volunteer
Patterns:
Apply for something
Life events:
Finding a job
Organisation:
County council
Book a dance course
Patterns:
Check something
Book something
Pay for something
Organisation:
County council
Book a library computer
Patterns:
Book something
Organisation:
County council
Book a music course
Patterns:
Check something
Register for something
Book something
Pay for something
Organisation:
County council
Book an event at Record Office
Patterns:
Book something
Pay for something
Organisation:
County council
Book an instrument
Patterns:
Pay for something
Organisation:
County council
Book an outdoor activity
Patterns:
Book something
Organisation:
County council
Book a outdoor activity
Patterns:
Check something
Pay for something
Organisation:
County council
Book a park event
Patterns:
Check something
Book something
Pay for something
Organisation:
County council
Book a place services course
Patterns:
Book something
Organisation:
County council
Book a session
Patterns:
Book something
Organisation:
County council
Book a space at a library
Patterns:
Book something
Organisation:
County council
Book a sport course
Patterns:
Check something
Pay for something
Organisation:
County council
Book a sports course
Patterns:
Book something
Organisation:
County council
Book a work placement
Patterns:
Book something
Pay for something
Life events:
Finding a job
Organisation:
County council
Book Demand Responsive Transport (DaRT)
Patterns:
Book something
Life events:
Retiring
Organisation:
County council
Book Home Library service
Patterns:
Book something
Life events:
Moving somewhere
Being/becoming disabled
Organisation:
County council
Book Record Office for a wedding
Patterns:
Pay for something
Life events:
Getting married/civil partnership
Organisation:
County council
Book registry office for a wedding
Patterns:
Book something
Life events:
Getting married/civil partnership
Organisation:
County council
Cancel or rearrange a booking for interview (ACL)
Patterns:
Request something
Book something
Life events:
Accessing further education
Organisation:
County council
Carers - become a foster carer
Patterns:
Apply for something
Life events:
Being/becoming a carer
Organisation:
County council
Carers - book a Short Break
Patterns:
Book something
Life events:
Being/becoming a carer
Organisation:
County council
Carers - get an assessment
Patterns:
Apply for something
Life events:
Being/becoming a carer
Organisation:
County council
Carers - register for a Short Break
Patterns:
Apply for something
Life events:
Being/becoming a carer
Organisation:
County council
Challenge a Penalty Charge Notice (PCN)
Patterns:
Request something
Organisation:
County council
Change information about Blue Badge application
Patterns:
Tell something
Life events:
Being/becoming disabled
Organisation:
County council
Change of circumstances/moving - no longer need travel
Patterns:
Tell something
Life events:
Moving somewhere
Organisation:
County council
Check a query
Patterns:
Check something
Organisation:
County council
Check events
Patterns:
Check something
Organisation:
County council
Check for local activities
Patterns:
Check something
Organisation:
County council
Check how, where and what to recycle
Patterns:
Check something
Life events:
Moving somewhere
Organisation:
County council
Check risk of flooding
Patterns:
Check something
Organisation:
County council
Claim a refund on nappies
Patterns:
Request something
Life events:
Having children
Organisation:
County council
Complain about a councillor's conduct
Patterns:
Tell something
Organisation:
County council
Convert a civil partnership into a marriage
Patterns:
Book something
Pay for something
Life events:
Getting married/civil partnership
Organisation:
County council
Create your own petition
Patterns:
Register for something
Tell something
Organisation:
County council
Donate money
Patterns:
Pay for something
Organisation:
County council
Find a councillor
Patterns:
Check something
Organisation:
County council
Find a recycling centre
Patterns:
Check something
Life events:
Moving somewhere
Organisation:
County council
Find a youth group
Patterns:
Check something
Organisation:
County council
Find a youth work placement
Patterns:
Tell something
Life events:
Finding a job
Organisation:
County council
Find childcare
Patterns:
Check something
Life events:
Having children
Organisation:
County council
Get a copy of the Record Office holdings
Patterns:
Request something
Organisation:
County council
Get a document digitised at Record Office
Patterns:
Request something
Organisation:
County council
Get married/civil partnership - step 01: book a registrar
Patterns:
Book something
Pay for something
Life events:
Getting married/civil partnership
Organisation:
County council
Get married/civil partnership - step 02: book a venue
Patterns:
Book something
Pay for something
Life events:
Getting married/civil partnership
Organisation:
County council
Get married/civil partnership - step 03: book an appointment to give notice
Patterns:
Book something
Pay for something
Life events:
Getting married/civil partnership
Organisation:
County council
Get something repaired at Record Office
Patterns:
Request something
Organisation:
County council
Get the support of Record Office staff to complete a task
Patterns:
Request something
Organisation:
County council
Give feedback
Patterns:
Tell something
Organisation:
County council
Hire an instrument
Patterns:
Book something
Organisation:
County council
Join the library
Patterns:
Register for something
Life events:
Moving somewhere
Organisation:
County council
Make a request for information
Patterns:
Request something
Organisation:
County council
Order certificates and copies
Patterns:
Request something
Pay for something
Life events:
Having children
Getting married/civil partnership
Going through bereavement
Organisation:
County council
Pay a Penalty Charge Notice (PCN)
Patterns:
Pay for something
Organisation:
County council
Pay a penalty notice fine for school attendance
Patterns:
Pay for something
Life events:
Starting/attending school
Organisation:
County council
Pay for your Blue Badge
Patterns:
Pay for something
Life events:
Being/becoming disabled
Organisation:
County council
Pay library balance
Patterns:
Pay for something
Organisation:
County council
Plan a commitment ceremony - step 01: book a venue
Patterns:
Book something
Organisation:
County council
Plan a commitment ceremony - step 02: book a registrar
Patterns:
Book something
Organisation:
County council
Plan a naming ceremony - step 01: book a venue
Patterns:
Book something
Life events:
Having children
Organisation:
County council
Plan a naming ceremony - step 02: book a registrar
Patterns:
Book something
Life events:
Having children
Organisation:
County council
Plan a renewal of vows - step 01: book a venue
Patterns:
Book something
Organisation:
County council
Plan a renewal of vows - step 02: book a registrar
Patterns:
Book something
Organisation:
County council
Refer a male youth to the mentoring programme
Patterns:
Tell something
Organisation:
County council
Register a birth
Patterns:
Book something
Pay for something
Life events:
Having children
Organisation:
County council
Register a death
Patterns:
Book something
Pay for something
Life events:
Going through bereavement
Organisation:
County council
Register a stillbirth
Patterns:
Book something
Pay for something
Life events:
Going through bereavement
Organisation:
County council
Register for Duke of Edinburgh Award: Bronze, Silver and Gold levels
Patterns:
Register for something
Pay for something
Organisation:
County council
Register in an accredited/special adult learning course
Patterns:
Register for something
Book something
Pay for something
Life events:
Accessing further education
Organisation:
County council
Register in a non-accredited adult learning course
Patterns:
Register for something
Pay for something
Life events:
Accessing further education
Organisation:
County council
Remove a disabled parking bay
Patterns:
Request something
Life events:
Being/becoming disabled
Organisation:
County council
Renew a Blue Badge
Patterns:
Tell something
Pay for something
Life events:
Being/becoming disabled
Organisation:
County council
Renew library item
Patterns:
Book something
Organisation:
County council
Replace a bus pass (lost/stolen)
Patterns:
Request something
Life events:
Retiring
Organisation:
County council
Report a Blue Badge misuse
Patterns:
Tell something
Life events:
Being/becoming disabled
Organisation:
County council
Report abuse or neglect
Patterns:
Tell something
Organisation:
County council
Report a flood
Patterns:
Tell something
Organisation:
County council
Report a fraud
Patterns:
Tell something
Organisation:
County council
Report a treasure find
Patterns:
Tell something
Organisation:
County council
Report lost/stolen Blue Badge
Patterns:
Tell something
Pay for something
Life events:
Being/becoming disabled
Organisation:
County council
Report something
Patterns:
Check something
Tell something
Organisation:
County council
Request a Health and Safety risk assessment for my work place as a youth
Patterns:
Pay for something
Life events:
Finding a job
Organisation:
County council
Request an asbestos collection
Patterns:
Request something
Organisation:
County council
Request a refund for unused school transport service
Patterns:
Request something
Life events:
Starting/attending school
Organisation:
County council
Request a review of the Blue Badge application decision
Patterns:
Apply for something
Life events:
Being/becoming disabled
Organisation:
County council
Request a written response about an enquiry on Highways Status
Patterns:
Apply for something
Organisation:
County council
Request repainting of a disabled parking bay
Patterns:
Request something
Life events:
Being/becoming disabled
Organisation:
County council
Reserve a library item
Patterns:
Register for something
Book something
Organisation:
County council
Return a Blue Badge
Patterns:
Tell something
Life events:
Being/becoming disabled
Organisation:
County council
Return library item
Patterns:
Tell something
Organisation:
County council
Sign a petition
Patterns:
Tell something
Organisation:
County council
Start a book group
Patterns:
Register for something
Tell something
Book something
Organisation:
County council
Tell council that a child is missing from education
Patterns:
Tell something
Life events:
Starting/attending school
Organisation:
County council
Tell council you are interested in adopting
Patterns:
Apply for something
Life events:
Having children
Organisation:
County council
Track your Blue Badge application progress
Patterns:
Check something
Life events:
Being/becoming disabled
Organisation:
County council
Update address for bus pass
Patterns:
Tell something
Life events:
Retiring
Organisation:
County council
Upload a local activity
Patterns:
Register for something
Tell something
Tell something
Organisation:
County council
Work for the council
Patterns:
Register for something
Apply for something
Life events:
Finding a job
Organisation:
County council
Add a new service