All patterns

So far, we’ve mapped around 150 services, covering everything from ‘register a birth’ to ‘report a pothole’. And we’ve identified seven common service patterns.

You can browse each pattern with examples of services that use them by following the links.

You can add your own services to this library and tell us what common patterns they use. There’s also an opportunity to provide extra details like what steps they include, what type of organisation they sit in or what type of life event they are part of.

Alternatively, if you want to amend or comment on existing services, you can email us directly at [email protected]

Add a new service

16 filtered services

Clear
Service name
Patterns
Life events
Organisation
Apply for a school place - step 01: Find a school
Patterns:
Check something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Apply for a school place - step 02: Apply
Patterns:
Check something
Register for something
Apply for something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Apply for a school place - step 04: Get offer > Decide on offer
Patterns:
Tell something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Apply for a school place - step 05: Get onto waiting list
Patterns:
Check something
Request something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Apply for a school place - step 06: Request to apply to a school not on original application
Patterns:
Apply for something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Apply for a school place - step 07: Appeal decision > Submit appeal
Patterns:
Apply for something
Life events:
Starting/attending school
Moving somewhere
Organisation:
County council
Apply for free school meals
Patterns:
Apply for something
Life events:
Starting/attending school
Organisation:
County council
Apply for school clothing grants (exceptional grants)
Patterns:
Apply for something
Life events:
Starting/attending school
Organisation:
County council
Apply for school transport for post-16
Patterns:
Pay for something
Life events:
Starting/attending school
Organisation:
County council
Apply for school transport if over 16
Patterns:
Apply for something
Life events:
Starting/attending school
Organisation:
County council
Apply for school transport if under 16
Patterns:
Apply for something
Life events:
Starting/attending school
Organisation:
County council
Apply for SEND home to school transport
Patterns:
Apply for something
Life events:
Starting/attending school
Being/becoming disabled
Organisation:
County council
Become a school governor
Patterns:
Apply for something
Life events:
Starting/attending school
Organisation:
County council
Pay a penalty notice fine for school attendance
Patterns:
Pay for something
Life events:
Starting/attending school
Organisation:
County council
Request a refund for unused school transport service
Patterns:
Request something
Life events:
Starting/attending school
Organisation:
County council
Tell council that a child is missing from education
Patterns:
Tell something
Life events:
Starting/attending school
Organisation:
County council
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